Privacy Policy
Last Updated: 02/15/2025
Ascend Performance & Wellness ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.ascendhrt.com and use our services. By accessing our website or services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:Personal Information: Name, contact details, date of birth, and medical history when you sign up or book a consultation.
Payment Information: Credit card details or other billing information when purchasing services.
Health Information: Information you voluntarily provide to licensed medical providers we work with, including medical history and lab results.
Technical Data: IP address, browser type, device information, and cookies to improve website functionality.
2. How We Use Your Information
We use the information collected for the following purposes:To facilitate access to licensed medical providers and wellness-related services.
To process payments and manage billing.
To comply with legal and regulatory obligations.
To communicate with you about appointments, promotions, and educational content.
To improve our website and services through analytics and feedback.
3. Data Sharing & Third Parties
We do not sell your personal data. We may share your information with: Licensed healthcare providers affiliated with us for consultative and treatment purposes. (if applicable).
Payment processors to facilitate transactions.
Third-party service providers for IT support, analytics, and marketing (if consented).
Law enforcement or regulatory bodies if required by law.
4. Data Protection & Security
We implement industry-standard security measures, including encryption and secure storage, to protect your data from unauthorized access.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:Access, correct, or delete your personal information.
Opt out of marketing communications.
Request restrictions on certain data processing activities.
Withdraw consent where applicable.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience. You may adjust cookie preferences through your browser settings.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
For questions, contact us at [email protected]
Terms and Conditions
Terms & Conditions
Last Updated: 02/15/2025
1. Acceptance of Terms
By accessing and using Ascend Performance & Wellness’ website or services, you agree to these Terms & Conditions.
2. Scope of Services
We facilitate access to health optimization services, including testosterone therapy, metabolic and regenerative medicine (such as peptide-based treatments), medical weight loss, and primary care through partnerships with licensed medical providers. Ascend Performance & Wellness does not provide medical care, make treatment decisions, or influence provider recommendations.
3. Medical Disclaimer
Ascend Performance & Wellness is a management services organization, not a medical provider. All medical treatments and decisions are made at the sole discretion of licensed healthcare providers. The content on our website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
4. Payment, Refunds, & Cancellation
Payment is due at the time of service unless otherwise stated.
Membership or subscription fees (if applicable) are non-refundable unless specified in a written agreement.
If you cancel an appointment, cancellation fees may apply.
5. Prescription Policy
Medications are prescribed solely at the discretion of a licensed provider. Payment to Ascend Performance & Wellness does not guarantee the prescribing or dispensing of any medication.
6. Telehealth Services
By using telehealth, you acknowledge its limitations compared to in-person visits.
Services may not be available in all states, and eligibility is determined by the provider.
7. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages related to the use of our services.
We do not guarantee specific health outcomes.
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Florida.
Any disputes shall be resolved through arbitration rather than litigation.
9. Updates to Terms & Conditions
We reserve the right to modify these terms. Continued use of our services constitutes acceptance of any changes.
For inquiries, contact us at [Insert Contact Email].